Legal
Privacy & Cookie Policy
Last updated: August 2026
At Grounded, we care about your privacy. This document explains what information we collect, how we use it, and how we keep it safe — plus how we use cookies on our website. We've written this in plain language because we think you deserve to understand it.
Privacy Policy
1. Who we are
Grounded LLC is a landscape design and consulting company based in Michigan, serving clients across the Great Lakes region. If you have questions about this policy, reach us at hello@grounded-mi.com.
2. What information we collect
We collect information in a few ways.
Information you give us directly:
- Your name, email address, and contact details when you book a consultation or fill out a form
- Property information you share as part of a design project
- Payment information (processed securely through our payment provider — we do not store your card details)
Information collected automatically:
- Basic website analytics (pages visited, time on site, general location) via tools like Google Analytics
- Cookies and similar tracking technologies (see the Cookie Notice section below)
3. How we use your information
We use the information we collect to:
- Schedule and deliver your consulting sessions or design services
- Communicate with you about your project
- Send occasional updates or offers (only if you've opted in)
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to anyone, ever.
4. How we share your information
We only share your information when necessary:
- With service providers who help us run our business (e.g., booking systems, email platforms, payment processors). These providers are required to protect your data.
- If required by law or to protect the safety of our clients or staff.
We do not share your information with advertisers or third-party data brokers.
5. How long we keep your information
We keep your information for as long as needed to deliver your services and meet our legal obligations. If you'd like us to delete your information, reach out and we'll take care of it.
6. Your rights
You have the right to:
- Access the information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Opt out of marketing emails at any time (every email includes an unsubscribe link)
To exercise any of these rights, email us at hello@grounded-mi.com.
7. Data security
We take reasonable steps to protect your information. Our website uses secure connections (HTTPS), and we work with trusted service providers who maintain their own security practices. No method of data transmission is 100% secure, but we do our best.
8. Children's privacy
Our services are not directed at children under 13. We do not knowingly collect information from children.
9. Governing law
This policy is governed by the laws of the State of Michigan. Grounded LLC serves clients across the Great Lakes region.
10. Changes to this policy
We may update this policy from time to time. If we make significant changes, we'll let you know via our website or email. The "Last updated" date at the top always reflects the most recent version.
Cookie Notice
1. What are cookies?
Cookies are small text files that a website saves to your device — your computer, phone, or tablet — when you visit. They help the site remember things about your visit, like your preferences or which pages you looked at.
Almost every website uses cookies in some form. They're not programs, they can't run on their own, and they can't access anything else on your device. They just quietly help things work a little better.
2. How Grounded uses cookies
We use cookies to keep our website running the way it should and to make your experience as smooth as possible. Here's the short version of what that means for us:
- Keeping the site working properly so pages load and forms function correctly
- Remembering your preferences so you don't have to reset them each time
- Understanding how people find and move through our site, so we can keep improving it
- Making sure our online consulting booking and service pages work reliably
We do not sell your cookie data to third parties.
Full stop. The information gathered through cookies stays with us and is only used to make your experience better.
3. Types of cookies we use
We keep things simple. There are only three types of cookies on our site:
| Type | What it does | Can you turn it off? |
|---|---|---|
| Essential cookies | These are necessary for the site to function. They handle things like page navigation, form submissions, and secure connections. Without them, parts of the site won't work. | Not recommended — these are required for the site to run. |
| Analytics cookies | These help us understand how visitors use our site — which pages are popular, how long people stay, and where they come from. We use Google Analytics for this. No personal details are collected. | Yes, you can opt out through your browser or the Google Analytics opt-out tool. |
| Preference cookies | These remember small choices you've made, like display settings or language preferences, so you don't have to redo them on your next visit. | Yes, though you may need to reset your preferences each time you visit. |
4. Managing your cookies
You're in control. Every major browser lets you view, manage, or delete cookies through its settings. Here's where to look in a few common ones:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Safari: Settings → Safari → Privacy & Security
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions
You can also learn more about managing cookies at allaboutcookies.org, which has easy, plain-language guides for every browser and device type.
5. Questions? Let's chat.
We know these notices can feel dry and confusing — we've tried our best to keep this one human. But if anything here is unclear, or if you have a question about how we handle data on our site, please don't hesitate to reach out. We're a small team and we actually read our emails.
Email us at hello@grounded-mi.com. We'll get back to you as soon as we can — usually within a couple of business days.
Grounded LLC is based in Michigan and serves clients across the Great Lakes region. Our website and services are designed for personal and small business use, and we're committed to being straightforward and transparent with everyone who visits.