Legal

Client Agreement

This agreement governs the design services, consultations, and planting plans Grounded provides to homeowners.

Provided at point of sale

The full Grounded Client Agreement is presented to the client for electronic signature at the point of sale, before any service is purchased or performed. A signed copy is delivered to the client for their records.

If you need a copy in advance, email us at hello@grounded-mi.com.

Text Message (SMS) Communications

By opting in, you agree to receive customer care and account-related text messages from Grounded, including order confirmations, appointment scheduling and reminders, delivery updates, design-plan status updates, and service-related follow-ups. Message frequency varies. Message and data rates may apply. To stop receiving text messages, reply STOP to 248-988-9626. For help, reply HELP to 248-988-9626 or email hello@grounded-mi.com.

Types of messages

Text messages may include order confirmations, scheduling notifications, consultation reminders, delivery status, design-plan updates, and follow-up communications related to your service or account.

Message frequency

Message frequency varies based on your interactions with us and the status of your project. You can expect to receive no more than a few messages per week.

Rates and delivery

Message and data rates may apply. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

Opt-out

Reply STOP to unsubscribe from SMS messages. You will receive a confirmation text, and no further messages will be sent unless you opt in again.

Help

Reply HELP for help, or contact us directly at hello@grounded-mi.com or 248-988-9626.